Shipping and Delivery
At Nōfu no zō International, we strive to provide you with reliable and efficient shipping and delivery services. This policy outlines the terms and conditions regarding the shipment and delivery of your orders.
Shipping Information
We offer shipping to various destinations worldwide, including America, Europe, GCC countries, and Singapore. If your location is not listed during checkout, please contact us for assistance. We provide a range of shipping options to meet your needs, including standard, expedited, and express shipping. During checkout, you can select from the available methods. Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination and chosen shipping method. The total shipping cost will be displayed at checkout before you complete your purchase.
Delivery Times
Delivery times vary depending on the shipping method selected and the destination. For deliveries within India, our estimated delivery times are as follows:
• Standard Shipping: 48 hours
• Expedited Shipping: 24 hours
• Express Shipping: 12 hours
Please note that these are estimated times and actual delivery may vary due to factors beyond our control.
Orders are typically processed within 1-2 business hours after payment confirmation. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Delivery Issues
Delayed Delivery: While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as customs processing, weather conditions, or carrier delays. If your order is significantly delayed, please contact us for assistance.
Incorrect Address: Please ensure that you provide accurate and complete shipping information. Nōfu no zō International is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you realize that you have provided an incorrect address, please contact us immediately.
Lost or Damaged Items: If your order is lost or damaged during transit, please contact us within 4 Hours of the expected delivery Time. We will work with the carrier to investigate the issue and, if necessary, arrange for a replacement or refund.
International Shipping
International orders may be subject to customs and import duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient. Nōfu no zō International has no control over these charges and cannot predict their amount. Please contact your local customs office for more information.
Some products may be subject to import restrictions in certain countries. It is your responsibility to ensure that the products you order comply with the import regulations of your country. Nōfu no zō International is not responsible for any delays or issues caused by customs or import regulations.
Contact Us
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through our website or other communication channels. If you have any questions or concerns about this Privacy Policy, contact us here.